Bucher Municipal is a world-leading supplier of municipal vehicles for cleaning and clearing operations on public and private roads and other traffic areas. Its range encompasses sweepers, winter maintenance equipment, as well as vehicles for refuse collection and sewer cleaning. Bucher Municipal vehicles offer efficient cleaning, ease of operation, low maintenance costs and excellent environmental compatibility, whatever the weather conditions.
Nimblex Solution: Quality Assurance, Competency, Incident and Safety Management
- A solution was required which would manage, track and assess individual competencies, to proactively identify training gaps and compliance issues.
- The old system relied on time-consuming manual input into forms.
- Implement the system on tablets for ease of use in the factory.
- An improvement of the current workflow process for approvals and rework was required.
- Nimblex tailored an extremely flexible Quality Assurance, Competency, Incident & Safety Management Solution successfully as per the ‘process story’ and procedural requirements.
- Nimblex configured and delivered a mobile, flexible and user-friendly system which improved processes and increased workflow efficiencies, including approvals and reporting. The new Custom Solution also drastically reduced the number of competency forms that were originally envisaged.
- The solution offered by Nimblex enables Bucher Municipal to self-manage their competency standards without ongoing involvement.
"The single biggest improvement you've made as an organisation in the last 12 months is the implementation and functionality of your Nimblex system to manage your Quality Management System, records and production processes."
- All competency assessments have now been centralised in one solution in real-time, which involves no manual reworking of forms.
- Improved reporting can be done through pre-configured reports and alerts in the dashboard which automatically highlights expiring competencies and areas that require attention.
- The use of the system on tablets has improved the administrative efficiencies on the factory floor. Individual employees now easily access their records to check their progress.
- Every department within Bucher Municipal Australia has their own portals.
- Jason Tisbury has trained 7 employees, so they can create their own reports.
- Previously to get a due date for a customer, it would have taken on average 5 phone calls-now that information is readily accessible.
- Sales Department has greater visbility over the product slots, they can easily determine if a sale is tentative or confirmed.
- Senior Management now has full visibility over the Sales Department's discounting amounts, this data led to a new discounting framework being implemented across the business.
- During executive meetings, everyone is able to see every shortage, the average shortage per truck and the no. of engineering issues per truck etc This helps raise issues within the business.
- Nimblex Solution assisted Bucher Municipal with their 2018 IS0 9001 audit upgrade to the new standard. Every single department referenced Nimblex during the audit. Normally Jason Tisbury is tied up the entire 5 days of the audit. In 2018, Jason Tisbury only had to spend 2 days with the auditor, the various departments within Bucher Municipal were able to fulfill the auditor's requirements by themselves, as the software clearly shows how each department interacts with all of the departments at Bucher Municipal.
Our Clients Say
“Nimblex platform has helped streamline our OHS processes, giving us the ability to take a more proactive, real time approach to risk assessment, speeding up our ability to access critical and timely information, particularly from our Branches interstate. This has freed up our time in data entry and sifting through multiple spreadsheets to engage in more value-added services.”
“By using the Nimblex platform we have created a full end to end Sales, Quality and Production Management System. From customer quote through to customer delivery and even to customer survey we now have an automated, integrated system used across the organisation and across the country. It really has been instrumental in enabling us to achieve true built-in quality and a faster, more responsive customer experience. In 3 years we have gone from a paper and phone based system to a fully automated electronic system with a number of large displays around the business showing live data straight from the system. Some comments from our team:
“How did we manage before we had Nimblex?”
“I like it because it is so easy to use”
“It just works”
We have over 100 users working in the system every day and I would highly recommend the product and the eBMS team to help any business implement a tailored system to meet their requirements.”