Freedom of Information Management.

Information is a valuable and powerful resource which is at the heart of every government decision and activity. 

The Freedom of Information Act recognises that the information government holds is a national resource and is managed for public purposes, and that public access to it should be prompt and at the lowest reasonable cost.

Why Use Nimblex for your Freedom of Information Management.

Have a strictly limited IT budget?

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Need Freedom of Information software implemented in a short time frame?

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Already have standard FOI Management processes?

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Want a solid foundation for future changes?

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Freedom of Information Management Solution.

And if the Nimblex Core Solution doesn’t seem like the best fit for your business, be sure to take a look at our Custom Solutions to see how you can have your own Nimblex system tailor made for your needs.

The implementation of our Nimblex system has seen a vast improvement in our organisation’s intelligence through process efficiencies and business reporting. The product was custom designed around our critical processes, is user friendly and most customisation, including day-to-day improvements to the system, can be performed by an internal employee. This is incredibly beneficial given the frequently changing environment we operate in.

Claire Mortimer
Governance Coordinator
Northern Terriority PHN

Find the best fit for your business.

Traditional
Custom Software
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The problems with a manual approach.

Many government departments and agencies still manage the FOI process using posted paper requests, emails and spreadsheets. This is:

  • Time consuming (adds to the cost)
  • Due dates can be missed
  • Difficulties in reporting
  • Difficult to audit accurately
  • Labour intensive (adds to the cost)
  • Inefficient distribution of the workload
  • Hard to track

How Nimblex Solves this problem.

The Nimblex FOI Solution is an online case management platform which automates and digitises the process and offers a tailored approach to managing FOI Requests. It provides a more efficient way of releasing information while making sure the process is followed and can be reported on.

A single source of truth: the system offers a central place to manage the requests, from start to finish.
It can be hosted in the Cloud, making it secure and accessible, any time and from anywhere.

Employs a consistent and repeatable way of handling requests.

Our FOI solution does not require much configuation to get you up and running, and we can create your unique FOI Management solution as everything can be customised quickly using low-code configuration.

FOI Request Management.

EBMS will follow our data migration methodology when implementing any data migration for a client. Clients are given a detailed migration plan to fill in and follow. There will be at minimum a single test data migration and a single live data migration. If quoted there may be additional test migrations.

Live Dashboard to Assess/Manage FOI Requests Received

Our system uses a live dashboard which displays the new requests that have been received but have not been allocated to the team. This information can be used to mark the requests valid/invalid once they have been assessed.

Manage Team Work Load

Nimblex offers an FOI Manager’s dashboard which provides a snapshot of the team’s workload that can be used to allocate the work accordingly. The intelligent reporting gives you information about the size of requests being dealt with which aids better planning and reduces bottlenecks.

User Groups and Roles

The FOI solution offers different groups of users, and access permissions are granted accordingly. Each user group has a role-specific dashboard. Users include:

– Paralegal
– Privacy Officer
– FOI Officer
– FOI Manager

Workflows and Approvals

The solution includes Workflows and Approvals for various processes such as:
Freedom of Information Requests
Privacy Incidents
Complaints
Subpoenas

Automated Communication, Alerts and Mail Merge Documents

The system offers email notifications/reminders as well as generating mail merge documents using pre-defined templates. Emails can be logged against records for audit purposes.

Tracking Dates

Tracking upcoming due dates and overdue requests is an integral offering of the FOI solution. Nimblex can track the days it takes to complete a request from start to end. This information is presented with coloured backgrounds for traffic light reporting.
Furthermore, it is also easy to report on invalid FOI Requests.

FOI Request Status

Nimblex works well with statuses and efficiently tracks and reports on various statuses of the request. The FOI Manager can simply filter the records based on the status to get the progress reports. It is easy to report on closed and open requests at any given time.
Since the data is in a digital format, it can easily be searched and filtered

Reporting

Nimblex offers sophisticated reporting capabilities that allow you to manage and analyse your processes and data. Reports can also be exported in other formats, e.g. PDF, for printing.

Compliance and Auditing

Compliance and business rules can be built into the workflows and eForms, and since every action is logged, there is a secure audit trail available for scrutiny.

Download: Freedom of Information: The Right to Know.

Save time with low code.

Nimblex solutions are built using low-code development, which offers:

  • Rapid, cost-effective solution creation and deployment
  • Innovative, adaptable perfect-fit solutions
  • Future-proof, agile systems and that can quickly respond to change demand
  • Increased self-service by empowering “citizen developers”

Read more about No-code vs Low-code vs Hand-code.

Legal.

Track various legal requirements of your contracts.
Easily track and manage:

  • 1-Click integration with eProcure
  • Accessing a 3rd party API
  • Scheduled import from file
  • Accessing a 3rd party database directly
  • By Reference

Integrations.

Nimblex offers a number of options for integrating your procurement management software with other software solutions:

  • Accessing a 3rd party API
  • Scheduled import from file
  • Accessing a 3rd party database directly
  • By Reference

Read about All Intergration Options

Client Success Stories.

Our world class support team is ready to help.

1300 721 159

+61 3 9958 0000

info@ebms.com.au