Bucher Municipal Passes IS0 9001
Audit with No Spreadsheets
Do you want less paperwork? and no spreadsheets? Find out how Bucher Municipal, a leading global manufacturer escaped paperwork and spreadsheets with a Nimblex Solution.
Bucher Municipal is one of the five core divisions of the global industrial group Bucher Industries, and is today recognised as the leading provider of equipment to the Australian Waste Industry. The company boasts an impressive product range including side-, rear and front-loading refuse machines as well as compact/truck-mounted road sweepers, vacuum tankers and stationary and transportable compactors. Every Bucher Municipal machine is application engineered, manufactured in Victoria and supported by a passionate after sales support team that operates 24 hours a day, 365 days a year.
Jason Tisbury General Manager Supply Chain & Quality
Jason Tisbury, Quality and Continuous Improvement Manager at Bucher Municipal, sat down with EBMS Pty Ltd, creators of Nimblex Software, to talk about the journey from paper and spreadsheets to a fully automated solution.
Jason’s role entails looking after all of the quality systems, as well as managing a team of quality inspectors and quality officers, to maintain Bucher Municipal’s quality practices on a day-to-day basis. In 2013 when Jason Tisbury started, one of the first things he noticed was Bucher Municipal didn’t have defined or properly controlled processes for undertaking a quality inspection.
The Quality Assurance team would go to the completed vehicle, they would have a pen and a piece of paper and they would go through the truck, taking photographs of any faults they found. They would then write those faults down on the piece of paper, hand it over to a team leader or production manager, who would fix the fault and tick it off the piece of paper. Once a vehicle left Bucher Municipal, they had no real record of the faults found and fixed, and to show the unit had been thoroughly tested.
These pieces of paper were then handed over to an employee, who would spend time uploading the information into a spreadsheet. “It was second-hand information, it was a long process, and it was obviously prone to human error,” Jason said. Bucher Municipal started dreaming about having one platform, which would cover the quote stage right through to handing the keys over to the same client.
Once Nimblex was approached, it was only a matter of 3 months before Bucher Municipal was Live with their QA solution. One of the team members is always saying to Jason: “It just does everything”. Bucher Municipal has moved away from relying on spreadsheet registers, paper forms and old database technology by embracing Nimblex.
After recent discussions with Jason about how Nimblex can help businesses with ISO accreditation, he shared the following quote from Bucher Municipal’s recent 9001 upgrade audit to the new standard. “The single biggest improvement you’ve made as an organisation in the last 12 months is the implementation and functionality of your Nimblex system to manage your Quality Management System, records and production processes.”